The ones everybody asks.
Where are Chapter mattresses made?
In Yorkshire, England, in the Dewsbury and Batley area that has made beds for over a century. Every mattress is made to order, with the build date on the label.
Are they rolled or delivered flat?
Flat, always. Nothing we make is rolled, compressed or boxed. Two people carry it to the room you choose, unwrap it and place it on the base.
Do they contain fibreglass?
No. We use a woven fire barrier and every build is tested to BS 7177 (low hazard) for domestic use.
What base do I need?
A sprung or platform-top divan, or a slatted frame with slats no more than 7 cm apart and a centre support rail in king and super king. A base with wider gaps or a broken slat will void the guarantee, because it is the most common cause of a dip.
What does tension mean?
Medium or Firm support underneath the same comfort layers. Firm uses 2.0 mm spring wire and a denser base. It is free on The Single Life, The Rebound, The Bad Back Years and The Hotel Bed. Split tension puts one tension on each side of a king or super king.
Is the price the same on Amazon and eBay?
Yes. One price everywhere, delivered. We do not run a permanent sale or invent a higher "was" price.
Do prices include VAT and delivery?
Yes, both. The only extras are old-mattress removal, split tension, and the Soft Top topper, all shown before you pay.
How long does a Chapter mattress last?
Plan on eight to ten years with a suitable base and a rotate every three months. The guarantee is 10 years on the build.
Can I try one before I buy?
Not in a shop, yet. That is what the 30-night swap is for: sleep on it, and if the feel is wrong we send a topper or swap it within the range in one visit.
Do you make custom sizes?
Yes, because everything is made to order. Email the dimensions. Custom sizes and split tensions are made to your specification and are exempt from the 14-day cancellation right, which we say before you order.
Something else? hello@chaptersleep.co.uk